Return Policy

CANCELLATIONS, REFUND AND RETURNS POLICIES 

Ready to Ship (stock items)If you return your item(s) (for any reason) we will issue a full refund of the amount charged for the merchandise. A return authorization must be obtained prior to the return. Item must be returned within 30 days in the original condition (new uninstalled product). Shipping cost are not refundable. Discounted Shipping: Actual shipping charges will be deducted from refund. Return shipping charges are not refundable.

Made to Order: If you return your item(s) (for any reason) we will issue a refund less 20% re-stocking fee. The 20% is calculated on the "Online Price" excluding any additional discounts. A return authorization must be obtained prior to the return. Item must be returned within 30 days in the original condition (new uninstalled product). Shipping cost are not refundable. Discounted Shipping: Actual shipping charges will be deducted from refund. Return shipping charges are not refundable.

 

If there is a defect with your purchase we will repair or replace it at no charge. 

Cancellations:  A re-stocking fee will be charged on orders once the items are under construction. 

Custom Items are NOT returnable. Order cannot be cancelled once material has been purchased or construction started.